4 – 10 Nov 2024

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Wildlife Film Festival
Wildlife Film Festival

FREQUENTLY ASKED QUESTIONS

The ninth edition of WFFR will be held from November 4 to November 10, 2024 at Cinerama Filmtheater in Rotterdam. If you have any questions, first check whether your question is listed below or send an email to online@wffr.nl.

General Questions

Are 5 ride tickets for sale?2024-07-25T21:02:46+02:00

Yes, 5-ride tickets are for sale from October 6, 2024. With a 5-ride ticket you can choose 5 films from all film screenings in Rotterdam (including the opening, 3D films and Film + Talk), except for the Theme programs.

It is not possible to buy a 5-ride ticket for WFFR Online. If you want to watch several films from WFFR Online, we recommend a passe-partout. With a passe-partout you have access to all online films. A passe-partout for online films can be purchased via this website from November 5, 2024 and is valid until December 5, 2024.

Are passe-partouts also available?2024-07-25T21:03:22+02:00

Yes, a passe-partout costs €80. With a passe-partout you can watch all films of WFFR 2024 in Rotterdam for free.

Throughout the month of September you only pay €65 instead of €80 for a passe-partout. From 6 October 2024 you can book free (€0) tickets with your passe-partout.

A passe-partout can also be purchased for WFFR Online. With a passe-partout for WFFR Online you have access to all online films from 1 November to 5 December. You only pay €25 for this. A passe-partouts for WFFR Online can be purchased from 5 November – 5 December 2024 via this website. It is not possible to buy a passe-partout for WFFR Online before 1 November.

Are there discount options?2023-07-24T13:50:05+02:00

Yes, in September you can buy a passe-partout for the whole festival at a early bird discount rate. You can also buy single tickets at a discount starting in October. For all options, see “What does a ticket cost?

Are there EARLY BIRD tickets for sale?2024-07-25T21:03:51+02:00

Yes, throughout the month of September you only pay €65 instead of €80 for a passe-partout. With a passe-partout you can watch all films of WFFR 2024 in Rotterdam for free. Regular ticket sales will start on October 6, 2024. From then on you can book free (€0) tickets with your passe-partout.

Can I exchange or return my purchase?2023-07-18T15:17:01+02:00

Returning tickets for the festival in Rotterdam is not possible. These are final as soon as the payment order has been issued. However, you can exchange your ticket(s) for a regular film on another day or time (if available) for an additional payment of €1 per ticket. Exchange with additional payment is possible up to 1 day before the start of the performance. Send an email to info@wffr.nl.

It is not possible to return or exchange tickets for WFFR Online. If you have any questions about online films from WFFR, you can send an email to online@wffr.nl.

How do I buy my tickets?2024-04-06T14:33:24+02:00

WFFR will be held from November 4 – November 10, 2024 in the Cinerama cinema (Rotterdam). Wageningen Wildlife will take place from 13 – 17 November 2024 in Heerenstraat Theater (Wageningen). WFFR Online lasts from 5 November to 5 December 2024 (throughout the Netherlands).

You can buy tickets for the festival in Rotterdam via our website. These can be purchased both in advance and during festival days. To do this, go to the relevant film page and click on ‘Tickets’. You will then enter a new page and then go through the ordering process. If it is your first visit to WFFR, you must register once.

Buying tickets at the door is only possible on festival days from November 4 – November 10, 2024. Payment at the door can only be made with PIN. The box office opens half an hour before the screening of the first film of the day.

Tickets for WFFR Online can be purchased from November 6 – December 5, 2024 via this website, so not in presale. To do this, go to the relevant film page and click on ‘Online’. You will then enter a new page and then go through the ordering process.

You can buy tickets for Wageningen Wildlife via the Heerenstraat Theater website: https://www.heerenstraattheater.nl/

What does a ticket cost?2024-10-13T08:41:47+02:00

EARLY BIRD RATE WFFR 2024 (September 2024)

  Early Bird rate*
Passe-partout €65

* Can only be ordered in September 2024

RATES WFFR 2024 (ticket sales from 6 October 2024)

Rates regular ticket
Ticket* € 10,00
Ticket with discount** € 8,00
Ticket (films > 80 min) € 12,00
Ticket with discount (films > 80 min) € 10,00
Rates passes and ride-tickets
5-rite ticket € 35,00
Youth pass (up and until 25 yrs) € 50,00
Passe-partout € 80,00
Rates special programs
Opening Night € 12,00
Shorts program € 15,00
Ireland & Scotland € 17,50
A Cheetah’s Pride € 25,00
Discover the World € 25,00
Bird Bird Bird € 25,00
Van Eigen Bodem € 25,00
Rates Photo Expo: Greatest Wildlife Photos of the World:
Ticket Photo expo: € 5,00

Cineville pass holders can reserve a ticket for free in our system. This must be done 24 hours before the start of the film. The Cineville pass must be scanned at the WFFR box office in Cinerama. Without a scanned Cineville pass the ticket does not entitle you to admission to the film.

The Cineville pass is only valid for single movie tickets. Not for 5-ride tickets, passe-partouts and special programs.

* The discount rate applies to everyone up to and including the age of 25. In addition, the discount rate applies to members of Natuurmonumenten, Greenchoice and World Animal Protection. This discount rate can only be used for single movie tickets.
** With a 5-ride ticket you can choose 5 films from all film screenings in Rotterdam (including the opening and films + talks). The 5-ride ticket cannot be used for the special programs: Ireland & Scotland, A Cheetah’s Pride, Discover the World, Bird Bird Bird, Van Eigen Bodem and the Short Film Program.
*** With a Passe-Partout you can go for free to all films of WFFR 2024 in Rotterdam (including the opening, films + talks and the short film program). A Passe-Partout cannot be used for the special programs: Ireland & Scotland, A Cheetah’s Pride, Discover the World, Bird Bird Bird and Van Eigen Bodem.

Rates WFFR ONLINE (5 November – 5 December 2024)

  Rate
Movie ticket* €5
Movie ticket with discount** €4
Passe-partout WFFR Online*** €25

* Movie tickets for WFFR Online can be purchased from 5 November to 5 December 2024 via this website. After payment, the film can be played for 48 hours.

** Discount rate only for members/customers of Natuurmonumenten, Greenchoice and World Animal Protection. No discount possible on a passe-partout for online films.

*** With a passe-partout for WFFR Online you have access to all online films until 5 December, regardless of the date of purchase. Single tickets give access to the film for 48 hours. It is not necessary to buy tickets for the online festival in advance. There is no restriction on the number of online viewers.

If you have any questions about tickets for WFFR, please send an email to info@wffr.nl

If you have any questions about tickets for WFFR Online, you can send an email to online@wffr.nl

When can I purchase tickets?2024-07-25T21:05:14+02:00
  • Early Bird promotion! In September 2024 you pay €65 instead of €80 for a passe-partout. With a passe-partout you can watch all films of WFFR 2024 in Rotterdam for free.
  • Under 25 years old? Then order the Youth Pass for only €50. This pass gives you the same rights as a passe-partout.
  • Regular ticket sales for all films and special programs will start October 6, 2024.
  • Tickets for WFFR Online are on sale from November 5, 2024.
  • The start of ticket sales for Wageningen Wildlife will be announced soon.
When will the program be announced?2024-04-06T14:36:27+02:00

New films are announced every month. Keep an eye on our website and newsletter for this.

On October 1, 2024, the full festival program including schedule will be announced via this website. From then on, the program booklets will also be available in Cinerama (Westblaak 18, Rotterdam) and in the Central Library (Hoogstraat 110, Rotterdam).

Where does the festival take place?2023-07-18T15:09:16+02:00

Ever since the first edition in 2015, WFFR has been taking place in Filmtheater Cinerama (Westblaak 18, Rotterdam).

Filmtheater Cinerama is Rotterdam’s oldest cinema right in the center of the city. This location, consisting of 7 cinema screens (of which room 1 is the largest with almost 300 seats), is part of a monumental complex on the Westblaak.

Unfortunately, the cinema halls of Cinerama film theater are not accessible to wheelchair users (the chairs are not allowed in the hall). There is no elevator.

The APCOA parking garage (Hartmansstraat 35, Rotterdam) is a 1-minute walk from Cinerama and the Beurs metro stop is about a 2-minute walk away. There is enough space to park your bicycle in front of the entrance of Cinerama.

A street parallel behind Cinerama is one of the most vibrant streets in Rotterdam; Witte de Withstraat. Here you will find countless cafes, bars, restaurants, night restaurants, hotels and hostels in all price categories.

Wageningen Wildlife is held in Heerenstraat Theater (Molenstraat 1B, Wageningen).

WFFR Online

Can I pause and continue watching later?2023-07-18T15:10:47+02:00

Yes, you can always pause a movie and resume later. You can pause the movie and resume later, but you must do so within the 48-hour period after you pay for the movie.

Can I use Apple TV to stream the movies to my TV?2023-07-18T15:11:20+02:00

You can, but Apple’s AirPlay protocol doesn’t support subtitles that aren’t part of the movie file. This may result in you being able to see subtitles on your laptop but not on your TV if you use Apple TV to stream.

Can I use Google Chromecast to stream the movies to my TV?2023-07-18T15:12:18+02:00

WFFR does not formally support Google Chromecast. You can cast the tab to the Chromecast with Chrome, which works almost as well: https://support.vhx.tv/article/356-watching-chromecasthttps://support.vhx.tv/article/356-watching-chromecast

How do I enable subtitles for movies?2023-07-18T15:10:13+02:00

To enable subtitles, click the CC button in the bottom right corner of your video player and activate the desired language here.

If no CC button appears, but the movie specifications indicate that subtitles are included, you don’t have to activate it yourself. The subtitles are then part of the movie as it appears in the video player. Please note that if a film is spoken in English, in most cases there will be no subtitles.

How does it work?2024-04-06T14:37:19+02:00

Tickets are on sale from 5 November 2024 at 00:00. To do this, go to the relevant film page on this website and click on ‘Watch online’. We then ask you to register once (all subsequent times you log in with your own account). You pay with iDEAL. Then click on ‘Go to show’ in your screen. After this you will enter the next screen where you click on ‘Play’. You have 48 hours from when you paid to watch the movie.

Please note: online films from WFFR can only be viewed from the Netherlands. Our films are blocked for foreign countries.

You will also receive a confirmation email at the email address you entered. In this email you will find the link again with which you can watch the film.

I have not received the confirmation email2023-07-18T15:14:41+02:00

You will receive the confirmation email after payment of the online film at the email address you entered. After paying in your banking environment, don’t forget to click on the “Go back to the webshop” button. If you have not received an email, please check your spam box to be sure. If there is no confirmation e-mail, please e-mail online@wffr.nl

Watch on your computer/laptop/tablet/smartphone2023-07-18T15:13:34+02:00

For the best experience, we recommend using the following browsers:
Latest version of Google Chrome (Windows) or Firefox (Apple)

 

Watch on your TV2023-07-18T15:12:50+02:00

You can connect your computer/laptop to your TV with an HDMI cable.

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