Returning tickets for the festival in Rotterdam is not possible. These are final as soon as the payment order has been issued. However, you can exchange your ticket(s) for a regular film on another day or time (if available) for an additional payment of €1 per ticket. Exchange with additional payment is possible up to 1 day before the start of the performance. Send an email to

It is not possible to return or exchange tickets for WFFR Online. If you have any questions about online films from WFFR, you can send an email to